![]() ![]() ![]() ![]() ![]() As a prepaid service, if you cancel after being charged, you still have access to the platform until the end of your billing cycle. We do inform you on the exact date and time your free trial will expire at the time of registration. Called customer service and said they had no record of my cancellation and since they are prepaid service there are NO REFUNDS!! Date of experience: DecemReply from Fubo Hi Paul, We apologize about this situation. Within the 7-day window, I canceled my subscription online to later find out that I was billed $99 for the next month's Subscription on the 7th day. Good Luck! I had signed up for the 7-day free trial with FuboTV. Here is his issue & Fubo's response which is NOT TRUE.! I only got on for the one day, to see if could access the Padres game, but could never get this! IT IS TOTALLY UNACCEPTABLE, THAT WE ARE NOT "CREDITED" OR GIVEN A "REFUND"! Paul Clausen 1 review US Rated 1 out of 5 stars Free Trial. I had this same experience as Paul did in December, and what Fubo wrote back about notifying us when "Free Trial" is about to expire. It gives subscribers access to at least 145 channels in real time and has some on-demand. I also get these lousy "repetitive" customer service reps on the phone, who seem to just have the same answer memorized that "can't find your cancellation" and so charged, and (the highest amount is charged, i.e. Fubo is a live TV streaming service that works as an affordable alternative to traditional cable. My experience happened on March 13, 2023, and I cancelled immediately the next day on the 14th or on the 15th, so within that "free trial" experience. I have read many of your reviews, BUT UNACCEPTABLE THAT THEY CAN'T FIND MY CANCELLATION, AND HAVE FALSELY CHARGED MY VISA CARD. ![]()
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